As the impacts of the coronavirus (COVID-19) outbreak continue to evolve, we are closely monitoring and reviewing our response in line with advice from the World Health Organisation and health and government authorities in the regions where we operate.
DURING DIFFICULT TIMES WE ALL STAND TOGETHER
Now more than ever, we are focused on prioritising the health, safety and wellbeing of our people, our clients and our communities. As the COVID-19 situation evolves, we have in place a response plan to mitigate and manage potential impacts. We have appointed a Response Team, that include senior executives that meets regularly to coordinate our business wide response. Our proactive approach focuses on continuity for our clients. The key aspects of our plan include:
SUPPORTING WORKER WELFARE
TELEAUS has implemented safeguards that meet official Australian Government COVID-19 guidelines and taken additional steps to minimise the potential impact:
MAINTAINING CLIENT SERVICES
CONTINUITY OF KEY FUNCTIONS
TELEAUS, is mindful of how COVID-19 is causing much concern for many people, businesses, and establishments worldwide. During this time, Teleaus have ensured its customers continuity to have access to its services and the products they need to carry on with their work, study, or keep in touch with their loved ones. Business continuity and the health of Teleaus’s customers, employees and partners are its primary concerns. Teleaus along with the community and all the kind-hearted people kept their moral high by assisting them financially, providing them food and generosity during these difficult times.
COMMUNICATION AND FEEDBACK
TELEAUS IS OPEN FOR BUSINESS
We are and will continue, working to the mandated restrictions and border controls and have plans in place for service continuity within these restrictions and controls. Within those restrictions we are keeping our International presence open. Australian, Bangladesh and Canadian operations staying operational, with our staff working remotely. Advanced use of Technology. We utilise international AWS cloud-based networks, MS Teams, video conferencing to be able to still operate as much as possible to normal operations that supports our clients. Thank you to all our clients for allowing TELEAUS to continue to support your business. We are committed to working with you and delivering operational excellence while putting health and safety above all else.